Releases involving Tomek

Tomek November 6th, 2017

Update: MailChimp integration- new feature!

It’s another update that reached the final destination, this time regarding MailChimp tool.

You might remember, that in the past all your answers from Contact Form questions were sent to one list in MailChimp.

Not only was it annoying, but it also damaged user's workflow. Now, consider a new way we use integration…

First and last, your Contact Form can now be connected with a list of your choice!

In practice, it works that you add a Contact form question into your surveys and from the list and then you select which survey sends data to what MailChimp list.

Go ahead and check it out! It should make your feedback collection much more organized.


New Features

  • ​List of Contact forms to be added to specific MailChimp list

Tomek October 27th, 2017

Update: Enhanced Intercom integration

We listened to your feedback. You asked for better integration with one of the most used tools - Intercom, and we delivered!

Here’s a quick highlight of changes:

  • You can use data from Intercom (segments, tags) to trigger Survicate surveys
  • Text answers collected with Survicate can start Intercom conversations
  • You can send responses as dates to Intercom
  • And here is a view of our changes from the user perspective - right on your panel,in the settings section of Intercom Integration:

  • Also, our Customer Success team, mainly Cezary, went back to the drawing board and rebuilt the whole Intercom manual.

Go ahead and check how easy it is now to understand the integration processes, right here!


New Features

  • data from Intercom (segments, tags) to trigger Survicate surveys

  • Text answers collected with Survicate can start Intercom conversations

  • You can send responses as dates to Intercom

Updates

  • Knowledge Base for Intercom